Training - Terms and Conditions and Privacy Statement

Your Privacy

We will always respect your privacy and any personal communication between you and ourselves. We do not trade, rent or sell your details to any third parties. Should our intentions change it will be done only with your authorisation. We will always comply with any data protection legislation currently in force.


If you have registered your interest with Clearcast and/or any of our associated companies, and thereby given your consent, you may be contacted with relevant promotions, offers or information that you have expressed an interest in or that might be of interested to you. If at any time you wish us to stop contacting you then contact us.


For cancellations:

Cancellations can be made more than 7 working days prior to the course date, 80% of the course fee will be refunded minus a 20% administration fee. Cancellations must be submitted in writing to


Bookings cancelled less than 7 working days before the course date cannot be refunded.


For amendments (name changes or date changes):

Bookings can be amended (delegate name/course date change) free of charge, more than 7 working days before the course date. Bookings cannot be altered within 7 working days of the course.


To amend a course booking, details should be sent to as soon as possible.